Refund Policy

For paid events for adults, our refund policy applies:

 

At ASSITEJ Mongolia, we aim to provide a fair and transparent experience for all participants in our theater performances, workshops, and programs.

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• Events & Performances: Refunds available if requested 7 days before the event. No refunds for last-minute cancellations.

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• Workshops & Programs: Requests 5+ business days before start date receive full refund; 3–4 days receive 50%. No refunds after the program begins.

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• Cancellations by ASSITEJ Mongolia: Full refunds are issued for canceled events. Exceptional circumstances may be considered case-by-case.

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• How to Request: Email to assitejmongolia@gmail.com; event/program, and reason. Refunds processed within 10 business days.